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VA training guide likens vets to Oscar the Grouch

| August 27, 2014 | 0 Comments
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PHILADELPHIA (AP) – An internal training guide used by the U.S. Department of Veterans Affairs compares veterans unhappy about their care to Oscar the Grouch.

The Philadelphia Inquirer obtained a VA training slideshow on how to help veterans with their claims. It was shown to VA employees staffing town-hall events with veterans in Philadelphia.

The Inquirer reports about a dozen slides include pictures of the grumpy “Sesame Street” character who lives in a trash can. The slide show advises staffers on “what to say to Oscar the Grouch.”

Veterans groups call the comparison insulting, especially in the wake of a VA scandal over veterans’ health care.

A VA spokeswoman says the agency did not intend to compare veterans to the grouchy Muppet and regrets any misunderstanding.

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Category: National News

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